consumer protection

The Delaware Public Service Commission has approved new Electric Supplier Rules for final publication in the April 1, 2017 edition of the Delaware Register. The rules will become effective April 11, 2017. The new rules replace Delaware’s existing Electric Supplier Rules and introduce numerous provisions that...

(Originally posted at LinkedIn.com) Last week, we introduced Part 1 of our two-part discussion about the importance of retail electricity and natural gas suppliers complying with state laws. We focused on requirements in the contract, the contract summary, certain required disclosures, and so forth. This week,...

(Originally posted at LinkedIn.com) If you’re a retail electricity or natural gas supplier and you think no one will ever file a complaint against you, or that no state commission will ever ring you up with a show cause order – just stop it now. While...

In September, 2016, the Maryland Public Service Commission issued a Notice of Public Conference (Notice), initiating a “targeted” review of Maryland’s electric distribution systems to ensure that they are customer-centered, affordable, reliable and environmentally sustainable. The proceeding builds on recent technical conferences involving barriers to...

The Delaware Commission on November 1, 2016, approved for publication and comment new consumer protection rules that largely resemble the rules that were published in October and which we blogged about here.  We expect the newly-approved rules to appear in the December 1, 2016 Delaware...

On July 1, 2016, a 2-1 majority of the SCC rejected a legal challenge to SB 1349, the so-called “electric rate freeze law,” which prevents the Commission from reducing the base rates of Dominion Virginia Power (“Dominion”) and Appalachian Power Company (“APCo”) until 2023 and...

[caption id="" align="alignright" width="284" class="zemanta-img"] The Supreme Court of Virginia Building, adjacent to Capitol Square in Richmond, Virginia (Photo credit: Wikipedia)[/caption] A group of industrial customers of Dominion Virginia Power (“Dominion”) recently asked the Supreme Court of Virginia to strike a controversial portion of the Virginia...

On February 10, 2016, the Maryland Public Service Commission approved revised consumer protection regulations governing the retail sale of electricity and natural gas. The revised rules include several substantive changes relating to how retail suppliers operate in Maryland. The changes involve additional up-front pricing disclosures...

In October and November, 2015, the Delaware Commission (Commission) and the Division of Public Advocate (DPA) held two workshops for stakeholders to discuss ways to enhance the visibility of and improve participation in customer choice for electricity products and services.  The group also examined what,...